Shipping policy
Shipping Policy
Last Updated: September 2026
At We.Go Online Store, we aim to deliver your orders safely and as quickly as possible across India.
🚚 Shipping & Delivery
- We provide delivery across India.
- Orders are generally processed within 1–2 business days after successful order placement.
- Estimated delivery time is 5–8 business days after dispatch.
- Delivery time may vary depending on your location, courier service, weather conditions, holidays, or other unforeseen circumstances.
- Once your order is shipped, you may receive a tracking number/link through SMS, WhatsApp, or email, where available.
💰 Shipping Charges
Free shipping is available across India unless otherwise mentioned on the product page.
📦 Order Tracking
After your order has been dispatched, tracking details will be shared with you when available. You can use the tracking information to check your shipment status.
📞 Delivery Issues
If your order is delayed, damaged, or you receive an incorrect product, please contact our customer support as soon as possible with your Order ID and relevant photos/videos.
⚠️ Incorrect Address
Please make sure your delivery address, mobile number, PIN code, and other details are correct before placing your order. We may not be responsible for delays or failed delivery caused by incorrect or incomplete address information.
🔄 Failed Delivery / RTO
If a shipment is returned to us because the customer was unavailable, refused the delivery, provided an incorrect address, or failed to accept the parcel, additional shipping or re-shipping charges may apply depending on the circumstances.
📍 Contact Us
For any shipping-related questions, please contact our customer support through the contact details provided on our website.
Thank you for shopping with We.Go Online Store ❤️